Use this form to report a noise nuisance, for example as a result of:

  •   loud music
  •   dogs barking or noise from other animals
  •   noise from pubs and clubs
  •   shouting and banging from neighbouring premises
  •   commercial activities
  •   industrial processes

There are some things that are unlikely to be a nuisance such as a one-off party, arguing neighbours, a baby crying or a dog barking occasionally. We will need to establish how specifically the nuisance is affecting you, and therefore will consider:

  •   time of day
  •   duration
  •   frequency of occurrence
  •   type of noise e.g. music, mechanical equipment such as refrigerators or air-conditioning, shouting/banging, barking dog or noise from other animals, industrial processes.
  •   intensity
  •   social acceptance (such as church bells or fireworks on Bonfire Night)
  •   location/locality

Action you can take

  •   If you feel comfortable, contact the person responsible for the noise directly, either by letter or by knocking on their door, following social distancing guidelines. They may be unaware of the problem and might take action voluntarily to prevent the nuisance.
  •   If you are aware that the property where the noise is coming from is owned by a private landlord, then you should also contact that landlord or letting agent and explain the problem.
  •   If you are aware that the property where the noise is coming from is owned or managed by a housing association you should contact the housing association

Do not use this form to report:

  •   road traffic or engine noise on a public highway
  •   people shouting or screaming on a public road or footpath
  •   air traffic noise such as low flying jets. These can be reported to the RAF Liaison Officer on 01768 891391 or the Civil Aviation Authority.
  •   any noise that does not originate from within a premises or from private land

Before you start

You can help us identify the source and location of the issue by telling us

  •   the type of noise
  •   the address where the issue is happening, this is essential for us to investigate your complaint. Without this information your complaint may not be investigated or it may cause significant delay in investigating your complaint.
  •   the times and the frequency the issue is happening
  •   any video or audio evidence of the nuisance taking place

How we use your data

If you wish to know why we collect your data and how we use it, then please see our privacy notice.